Celebrating Case Management Week
Case managers are a critical component when ensuring patients get the best possible care and outcomes. The importance of the role of the case manager is so vital! Wondering what a case manager is and what they do? Don’t worry! We’re here to give you the knowledge you need to understand their role, how it affects you, and how you can ensure that you or your loved ones are receiving the best possible care.
Case managers can differ in terms of professional backgrounds. These individuals can be nurses, social workers, therapists, physicians, or administrators. The primary responsibility of a case manager is to serve as a liaison between physicians and their staff and a patient. Case managers are responsible for monitoring patient treatment and ensuring that insurance coverage plans are in place for the best possible patient treatment and outcomes. Making sure that a patient’s needs are entirely met is the goal of each case manager.
At Home Health Professionals we have case managers specifically for nursing and physical therapy. These individuals advocate on our patient’s behalf to make sure that each patient is getting the best quality treatment based on the doctor’s assessment and our professional evaluation. How does this stream of communication work? Here’s a brief run-down of how our case manager ensures your best possible outcomes!
YOUR MD SENDS YOUR REFERRAL WITH A LIST OF NEEDS FOR NURSING AND/OR THERAPY
OUR STAFF REVIEWS YOUR INSURANCE AND CHECKS TO SEE IF WE CAN SUCCESSFULLY SERVE YOUR NEEDS
WHEN YOU ARE ACCEPTED YOU ARE ASSIGNED A CASE MANAGER WHO WILL REVIEW AND ENSURE THAT OUR NURSING AND/OR PHYSICAL THERAPY STAFF ARE CREATING THE BEST PROGRAM FOR SUCCESS.
ANY ADDITIONAL COMMUNICATIONS BETWEEN YOUR HOME HEALTH STAFF AND PHYSICIAN ARE THROUGH YOUR ADVOCATE, YOUR CASE MANAGER.
Our case managers work with patients and their families to create a plan of care that works with your personal network and is approved by your physicians. At HHP our service doesn’t end after the plan of care is set, we work to ensure that no matter where you are in your recovery process you are getting the best in professional healthcare. Thank you to our case managers who work tirelessly day in and day out to keep our patient’s needs first. Your constant communications and attention to detail are the reason why HHP continues to be a 5-star Medicare rating service. Thank you for all you do!
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